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@CoreyN No problem! still working with support. I convinced my boss move over to user based licensing and I am not longer having the issue. However, I am still working with support and running test for them.
@Drizzt-DoUrden Interesting. Support and I modify the snapvol cfg with no luck. However, we tested that with appvol agent 4.0 and 4.1. I am going to share your link with support. Thank you for sharing.