DavidCraypo
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Contributor

AppVol 2.12 win10 LTSB 2016 writeable volume attaches but most of the user data is missing after a period of time

-Appvol 2.12 running on sever 2012 r2 data center

-connected to separate SQL 2012 SP2 database

-linked clones, refresh on log out

-horizon 7.0.3

-all brand new installs, nothing upgraded

-Windows 10 2016 LTSB

-Using the default template provided by appvolumes for writable storage (user installed programs and profile data)

SO this is what we are seeing

The user's writable volumes attaches properly and stores their data as expected.  Randomly, whether it is 3 days later or a month later after the initial creation of the user's writable, the writable volume will show as attached on the VM and in the appvol manager portal BUT the user is missing all of their saved data (favorites, onenote pins etc...)  Sometimes a reboot will fix the issue but eventually after each log in the data will be missing their information and we have to delete their writable and build again.  We've gotten to the point where everyday we are rebuilding another user's writable volumes.  Needless to say it is getting frustrating.

Has anyone else seen this?  We have a ticket open with support but they said they have never seen this issue before so I am curious if anyone else has seen this OR if things have been working well for you.

Thanks!

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