Hmunning
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Contributor

Slow login/Performance App volumes with Symantec client installed

We`ve been troubleshooting slow login and poor application performance on our Non Persistent VDI for a while now. App Volumes and Symantec Endpoint Protection doesn`t seem to like each other.

Without a SEP cliënt installed everything is performing well and user experience feels like a persistent VDI. When SEP is installed including all obvious exceptions and even using the virtual image exception tool no significant change in performance is noticed. We`ve been testing all scenario`s disabling components of symantec. Only disabling "Application & Device Control" seems to improve login and application performance.

Login times :

Symantec all components on + 3 Appstacks                        2,36 Min

Symantec Application & Device Control off + 3 AppStacks  2,06 Min

Symantec all components on + 1 Appstack                          1,51 Min

Symantec Application & Device Control off + 1 Appstack    1,25 Min

No Symantec cliënt installed + 3 Appstacks                         0,50 Min

Anyone dealing the same issues? We can`t skip Symantec or move to another AV vendor. (large enterprise)

Horizon View 7.8

App Volumes 2.16 (computer assigned)

UEM 9.6

SEP RU1 14.2.3335.1000

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