Hi all, here there's a link that can resolve the problem http://kb.vmware.com/kb/2036350 

It seems that the upgrade didn't create the file tools.conf

You can create it like this:

[logging]
log = true
   
# Enable tools service logging to vmware.log
vmsvc.level = debug
vmsvc.handler = vmx
 
# Enable new "vmusr" service logging to vmware.log
vmusr.level = error
vmusr.handler = vmx

# Enable "Volume Shadow Copy" service logging to vmware.log
vmvss.level = debug
vmvss.handler = vmx
 
 
Save it as tools.conf in the appropriate folder for the guest OS.
 
  Windows XP and Windows Server 2000/2003  
  C:\Documents and Settings\All Users\Application Data\VMware\VMware Tools\tools.conf
 
  Windows Vista, Windows 7, and Windows Server 2008  
  C:\ProgramData\VMware\VMware Tools\tools.conf
 
  Linux, Solaris, and FreeBSD  
  /etc/vmware-tools/tools.conf
 
  After saving and closing, restart the Tools service.