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Here are the steps from the last ticket I opened:
1- SSH to the host
2- rm /productLocker -rf
3- ln -s <vmtoolpath> /productLocker
4- esxcli system settings advanced set -o /UserVars/ProductLockerLocation -s <vmtoolpath>
5- /sbin/auto-backup.sh (to keep settings after reboot)
This did work across reboots, but as soon as any updates are run, the symlink for productLocker no longer works.