CedricAnto
VMware Employee
VMware Employee

Ssh to your ESX host and check if the file windows.iso is present in /usr/lib/vmware/isoimage

Example

~ # ls -ltrh /usr/lib/vmware/isoimages/windows.iso(there is one for Win version prior to Win 2000 as well)

-rwx------    1 root     root        70.8M Jan 14 11:24 /usr/lib/vmware/isoimages/windows.iso

This is what the VMware tools installer looks for, once this file is found  , it mounts the ISO in the Guest operating system(similar to installing an application from CD)

As a workaround, you can find the file from any other ESX host and scp over to this host.

Or

Migrate VM to another host that has the file already and install the VMware tools

But the fact that file is an indicator that upgrade was not smooth, they could be other inherent problems and best way is to re-install

Cedric http://in.linkedin.com/in/cedricrajendran/ http://virtualknightz.com/
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