KjellO
Enthusiast
Enthusiast

Hi,

We see the same BSOD error message on ESXi 6.0 U3 hosts with VMware Tools 10.3.10 and Windows 10 1809.

If I understood Horizon support correctly the vCenter team are aware of the problem, I will probably open a SR to confirm this.

Update:

It seems VMware Tools 11.0 might have fixed the BSOD issues. So far no BSOD with fully patched Windows 1809 build, and numerous reboots.


Update2:

I was wrong... Got BSOD with the Driver Power State Failure message after deploying a new VM from the template I made, with Guest Customization (sysprep).

Update3:


VMware debugged the minidump, and it was a known issue that was fixed in VMware Tools 11.0.0.


Cause :

  • The crash "0x9F DRIVER
         POWER STATE FAILURE" is due to a hang on the PnP power down.
  • It hangs at the USB controller as windows usb hub driver somehow failed to reset port after controller reset.


Since I was still getting BSOD, I edited the VM and removed the USB Controller (3.0) and now I don't get a BSOD. I've asked VMware to confirm if this can be fixed.

Update4:
VMware confirmed there is an issue with VMware Tools 11.0.0, USB Controller (3.0) and Windows 10 1809.

/Kjell

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