Inability to attach text logs to forum posts with ...

RogerLeigh · ‎11-13-2020

The new forum software seems to prohibit attaching VMware log files and even text files of any sort:

The file type (.txt) is not supported. Valid file types are: jpg, gif, png, pdf, pptx.

The file type (.log) is not supported. Valid file types are: jpg, gif, png, pdf, pptx.

Seriously? I can attach an image or a powerpoint, but not a plain text log file needed to diagnose problems, that VMware's own software output. Come on! This makes it impossible to provide necessary information other than a trivial screenshot.

Is anyone aware of this defect, and is it going to be addressed? Are there any workarounds in the interim?

Thanks for your consideration,

Roger

wila · ‎11-13-2020

Hi,

Yes, we have reported this already at the moderator forum.
It makes it very hard to help users with the current file type attachment limitations.

PS: Moving your post to the "Help"-> "Forum Status" area, so that it gets seen by the people working on fixing all the forum issues.
--
Wil

| Author of Vimalin. The virtual machine Backup app for VMware Fusion, VMware Workstation and Player |
| More info at vimalin.com | Twitter @wilva

RogerLeigh · ‎11-13-2020

Hi Wil,

That's much appreciated, thanks!

Kind regards,

Roger

bluefirestorm · ‎11-13-2020

A possible workaround is paste the log contents into a spoiler tag.

Spoiler

A spoiler tag would be useful to paste very long text from log files, at least it makes it more bearable to navigate around.

scott28tt · ‎11-13-2020

How do you do that?

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Although I am a VMware employee I contribute to VMware Communities voluntarily (ie. not in any official capacity)
VMware Training & Certification blog

bluefirestorm · ‎11-13-2020

There is a Spoiler button (the icon with ! inside a triangle). Seems to work in similar fashion as Quote button in the previous system except that it becomes collapsed view.

Spoiler

I don't know what side effects this might have. AFAIK, the attachments were not making the forum post appear in search engine results. Now if this is in a spoiler, I wonder if search engines would pick this up.

This is an experiment K-h-o-r-o-s s-p-o-i-l-e-r whether search engines pick this up.

Also does the spoiler show up in the email notification?

I don't know what side effects this might have. AFAIK, the attachments were not making the forum post appear in search engine results. Now if this is in a spoiler, I wonder if search engines would pick this up.This is an experiment K-h-o-r-o-s s-p-o-i-l-e-r whether search engines pick this up.Also does the spoiler show up in the email notification?

scott28tt · ‎11-14-2020

Spoiler

Testing a spoiler

Thanks, very useful to know

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Although I am a VMware employee I contribute to VMware Communities voluntarily (ie. not in any official capacity)
VMware Training & Certification blog

Inability to attach text logs to forum posts with new forum software