Re: Two user-id's and one email, please fix

carbajgu · ‎03-09-2021

Hi all,

I opened this case and it is already solved. Nevertheless i have no idea how to mark it as solved (and close it).

I log in this community with my only email, but somehow, my email has two user-id:

6uillerm0

communities.vmware.com/t5/user/viewprofilepage/user-id/5295360

carbajgu

communities.vmware.com/t5/user/viewprofilepage/user-id/5448971

Does anyone knows how to mark this as solved and closed? or to help me how to log in as the first user and... close it?

wila · ‎03-09-2021

Hi,

I moved this reply message from https://communities.vmware.com/t5/VMware-Workstation-Pro/After-sleep-w10-host-can-not-ping-guests-vm... to the Platform Status discussions.

Adapted the subject line to something more matching this problem and marked your earlier answer in the original thread as "correct".

Perhaps @jennivmtn can help with the duplicate account issue.

--
Wil

| Author of Vimalin. The virtual machine Backup app for VMware Fusion, VMware Workstation and Player |
| More info at vimalin.com | Twitter @wilva

jennivmtn · ‎03-11-2021

Hi, can you please email me at jenniferg@vmware.com so i can further assist?

Jenni
VMTN Community Manager

KeilirIT · ‎05-06-2023

Hi, sorry for hijack. I am having similar problem. I tried to send an email to Jennifer and to licensing_entitlement_support@vmware.com but both bounced. Do you have other emails I can send to?

Thanks!

wila · ‎05-06-2023

Perhaps @JuliaVMTN can help.

--
Wil

| Author of Vimalin. The virtual machine Backup app for VMware Fusion, VMware Workstation and Player |
| More info at vimalin.com | Twitter @wilva

JuliaVMTN · ‎05-10-2023

Thank You, Wila,

I'm in direct contact with Emil,

Best,