- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Can't get support
"The selected Entitlement Account has no products associated with it. Try selecting a different Entitlement Account to see the products you are entitled to."
There is only one Entitlement Account and i have two paid licenses associated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
This area of VMTN is to get help with VMTN, which is a user community forum - you need to make formal contact with VMware.
-------------------------------------------------------------------------------------------------------------------------------------------------------------
Although I am a VMware employee I contribute to VMware Communities voluntarily (ie. not in any official capacity)
VMware Training & Certification blog
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Since VMware is playing hide & seek with customers i thought i could get some help from community.
Maybe can you point me where and how can someone make a formal contact with VMware?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Google took me to: https://www.vmware.com/support/contacts.html
Once logged in, you can create requests to query about your entitlement: https://customerconnect.vmware.com/support/non-technical-options
-------------------------------------------------------------------------------------------------------------------------------------------------------------
Although I am a VMware employee I contribute to VMware Communities voluntarily (ie. not in any official capacity)
VMware Training & Certification blog
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Im having the same issue here, when I tried to request a support I got the warning message as below. The product already registered here and have 4 paid licenses associated as well.
"You do not have any Entitlement Accounts associated with your Customer Connect ID. Please reach out to your VMware Admin or account representative to be added to Entitlement Accounts. You may still describe your issue below to get recommendations on how to address it"
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Have you tried what I suggested in my last reply?
-------------------------------------------------------------------------------------------------------------------------------------------------------------
Although I am a VMware employee I contribute to VMware Communities voluntarily (ie. not in any official capacity)
VMware Training & Certification blog
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
How can I activate a Partner Adeatel license?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have the same issue!
Such a poor service from VMWARE
I just paid 2000$ and didn't get the license.
Try to loging to support tells me I dont have access
Anyone can help?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Did you try what I suggested further up this discussion?
https://www.vmware.com/company/contact_sales.html
-------------------------------------------------------------------------------------------------------------------------------------------------------------
Although I am a VMware employee I contribute to VMware Communities voluntarily (ie. not in any official capacity)
VMware Training & Certification blog