License Reporting Strangeness

robinsonjl3 · ‎08-10-2023

I am experiencing a strange issue with how my vSAN licenses are being reported in vCenter.

I have a 32CPU vSAN license and I currently have two vSAN clusters using this license. Each cluster is 8CPU which means I am using 16CPU of the 32CPU license, however, it is showing 24CPU being used in Administration -> Licenses -> Products. If i look into it, one of my clusters is listed twice.

I have a ticket open with support but so far they have not provided a solution. I just wanted to open this up to the wider community in case someone has experienced the same issue.

TheBobkin · ‎08-11-2023

@robinsonjl3 "If i look into it, one of my clusters is listed twice." If vCenter has more than one MoRef for the same cluster then that might explain the extra usage, however, if this is the case then it the old/extra reference(s) would likely needed to be removed from vCenter database(s) somewhere and you should await an answer from support with guidance/procedure on doing that if that is the case.

Was this cluster recreated at any point?

robinsonjl3 · ‎08-14-2023

Yes, this particular cluster was rebuilt and I am assuming that is why there is a double listing of the cluster. I'll stand-by for support to provide guidance. Thanks.