psyconerd
Contributor
Contributor

It's been more than 24 hours and I don't see my product. I have attempted to find some way of getting support for this for a few hours now. The automated system is no help. Everything leads back to articles that don't help and a user has not been available.  All attempts to find a way to write an email address for support have failed. I was never expecting someone to give me free support for the product. This is clearly an issue with the web system. Even though I had the issue two days ago I found I still couldn't sign in today. If I click on a support article it opens on another page. It shows me signed onto two pages. Then when I click on something it asks me to sign in, which doesn't work until I close all of the pages. (now I know) Does anyone know how to write them an email?

Now I'm seeing they are reporting having issues with a workspace once account, which I remember it asking me questions that I didn't know what to do with because this is a personal account. I thought it was customer connect. It must have something to do with a default action when not signed in. I really wish this made sense. 

I almost made it to a place where it said if the automated assistant isn't helping you click here to fill out a form, and then it asked me to sign in.

Thank you, to the reply poster. I can't access your name at the moment for fear of being asked to log in again. 

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