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We do nearly the same process in our environment. I'm not a SNOW admin so I'm not sure what all is involved in packaging up the request in JSON format but our admins did it for me with little to no effort. We get a blob with a all the information entered in the form and all of the id's we need to update the tasks from vRO/vRA. Considering how far you've made it so far I have to believe there is someone on your team that can help do this. Our ingress workflow that ServiceNow calls just has a string variable they populate with stringified JSON.
Paul.