GBartsch
Enthusiast
Enthusiast

New Twist on "Unsuccessful - Test connection failed: The vSphere agent does not exist or may not be running." when registering an endpoint

Anyone every see this?

We setup a HA vRA 7.3 installation.  So that means two vRA appliances, two Proxy Agents, two DEM workers, two DEM orchestrators, two IMS, two model manager webs, etc...

When the Proxy agent was configured in the vRA Configuration Wizard, one of two vCenter had a misspelled Endpoint Name.

To lay it out:

Proxy Agent #1 on Windows Server #1

vCenter:               vcenter1.ad.local

Endpoint Name:   vcenter1.ad.local

Proxy Agent #2 on Windows Server #2

vCenter:               vcenter1.ad.local

Endpoint Name:   vcetner1.ad.local  <----- TYPO! should have been "vcenter1.ad.local"

When you go to the vRA 7.3 default tenant -> Infrastructure -> Endpoints and attempt to add the vcenter1.ad.local Endpoint, you get:

"Unsuccessful - Test connection failed: The vSphere agent does not exist or may not be running."

IF, on the other hand, you enter the typo for the Endpoint name ("vcetner1.ad.local"), the test connection actually works!

Even after we uninstalled the Proxy Agent from BOTH servers and manually reinstalled them with the correct EndPoint names!!!

(So that means that uninstalling and reinstalling the Proxy Agents doesn't fix the issue...)