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How are you configuring external values in the xaas form? Via the form editor in vRA or usong ognl in vRO within the presentation tab in the workflow?
OGNL within vRO is where it should be done if your not already, the performance is night and day difference. Every cudtomer i have converted has seen 100x or more improvement on form load times etc
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Blog: http://virtualiseme.net.au
VCDX #201
Author of Mastering vRealize Operations Manager