CalebS
VMware Employee
VMware Employee

Hey LooseMoose,

Usually when this happens it's because the vCD Agent Group is not configured on the vRLI Server. If you navigate to Administration > Agents you should be able to verify that the vCloud Director Cell Servers Agent Group exists and has all your cells associated. If your cells don't show up as shown below (or the event count is 0), you're not actually ingesting vCD logs which explains the lack of dashboard content. You'll need to add the Agent Group from the provided template/modify the criteria so that your hosts are recognized as part of the group.

vCD Agent Grou.png

If you are ingesting logs and your Agent Group is correctly configured, a couple other troubleshooting steps would be:

1) In Interactive Analytics, verify that you can search and see logs using the following criteria:

     Match ALL of the following filters: "vmw_product" = "vcd" and "vmw_vcd_severity" exists

2) Do a search for:

     "vmw_vcd_task_type" exists

If both of those work, then there might be something going on with your logging format that's throwing off the queries. Please upload a sanitized log snippet in that case and I'd be happy to take a deeper look.

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