Hi Mcgreen,

I hope you have managed to clear this issue up, if you haven't have you reached out to Nimble to verify that everything is good on their end?

Have you checked the username and password for the SRA, when you do a rescan on the SRA is the config shown as you expect it?

the failed to promote error usually suggests an array to SRA communication failure, unless a specific error is called out by the SRA and logged in the SRM logs.

Did you open an SR? if so please feel free to DM that to me an dI'll take a look.

Thanks,