VMware Workspace ONE Community
szafa
Enthusiast
Enthusiast
‎03-27-2023 04:50 AM

vIDM error /hc/error/

Hi All

One ESXi node crash and looks like IDM nodes were HA and since then I'm not able to login with AD creds. When I change domain for my AD I get redirect to url => https://my_idm001.siedhc14.next/hc/error/

szafa_0-1679917715113.png

When I check logs /opt/vmware/horizon/workspace/logs/connector.log I see below error, any idea what could be wrong and how to fix it.

I can login as admin and new users from AD are sync.

 

2023-03-27T11:42:52,519 INFO  (Thread-12798) [;;;] com.vmware.horizon.connector.utils.TenantStateIdUtils - No tenantStateId found for tenant="FTH03IDM002" and connId="3002".
2023-03-27T11:42:52,521 INFO  (Thread-12798) [unknown;-;139.22.66.22;] com.vmware.horizon.connector.utils.TenantStateIdUtils - No tenantStateId found for tenant="FTH03IDM002" and connId="3002".
2023-03-27T11:42:52,521 INFO  (Thread-12798) [unknown;-;139.22.66.22;] com.vmware.horizon.connector.mvc.ControllerInterceptor - Unauthorized to access /hc/3002/authenticate/ :: com.vmware.horizon.connector.controller.AdapterLoginController
2023-03-27T11:42:52,521 ERROR (Thread-12798) [unknown;-;139.22.66.22;] com.vmware.horizon.connector.mvc.C2ExceptionResolver - Exception caught in C2ExceptionResolver. (com.vmware.horizon.connector.exception.UnauthorizedException )
com.vmware.horizon.connector.exception.UnauthorizedException: Unauthorized to access /hc/3002/authenticate/
        at com.vmware.horizon.connector.mvc.ControllerInterceptor.preHandle(ControllerInterceptor.java:111) ~[classes/:3.3.5.0 Build 18049997]
        at org.springframework.web.servlet.HandlerExecutionChain.applyPreHandle(HandlerExecutionChain.java:151) ~[kdc-kerberos-auth-adapter-0.1.jar:3.3.5.0 Build 18049997]
        at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:1035) [kdc-kerberos-auth-adapter-0.1.jar:3.3.5.0 Build 18049997]
        at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:943) [kdc-kerberos-auth-adapter-0.1.jar:3.3.5.0 Build 18049997]
        at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:1006) [kdc-kerberos-auth-adapter-0.1.jar:3.3.5.0 Build 18049997]
        at org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:898) [kdc-kerberos-auth-adapter-0.1.jar:3.3.5.0 Build 18049997]
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:626) [servlet-api.jar:?]
        at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:883) [kdc-kerberos-auth-adapter-0.1.jar:3.3.5.0 Build 18049997]
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:733) [servlet-api.jar:?]
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231) [catalina.jar:8.5.63]
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.63]
        at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) [tomcat-websocket.jar:8.5.63]

 

Thanks

 

VMware Identity Manager™ 3.3.5.0 Build 18049997

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1 Reply
Clyde_Bickford
Contributor
Contributor
‎05-11-2023 12:29 AM

I'm experiencing the same issue.. Were you able to resolve on your end, and if so what was required to resolve?

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