iPads stuck on ' Device Wipe Pending'

[andrewsjkschool]

I have been testing deploying profiles to a shared iPad environment, and when I go to wipe the devices (immediately after I enroll them and they are clearly online) they remain on ' Device Wipe Pending'   - and never seem to come back online after the initial profile install (I can verify they are indeed connected to WiFi). Any ideas?

Thanks in advance.

[ITSymbility]

We are intermittently seeing this behaviour too. Most recently it has been on an iPad. We sent an Enterprise Wipe weeks ago on a device in our possession. It's connected to WIFI and shows as last having been seen 3 hours ago but the wipe still hasn't gone through. It is still in DEVICE WIPE PENDING status.

[DmitriAltum]

Have either of you checked Devices > Lifecycle > Wipe Log? Our console was configured a bit oddly to only allow 10 devices within an hour to be wiped and so I had to change that restriction and approve the commands that were pending in the wipe log.
More info here: https://docs.vmware.com/en/VMware-AirWatch/9.2/aw-mdm-guide-92/GUID-014MDM-ViewWipeLogs.html

[ITSymbility]

Thanks Dmitri. That's an interesting find but it doesn't seem to be the source of the issue in this case. Under Devices > Lifecycle > Wipe Log it shows a status of Processed with a check mark. I did notice that this was not an Enterprise Wipe, but a Device Wipe (sorry for the confusion).

Under Troubleshooting > Event Log I can see two entries with the same time stamp. The differences between the two are
Module: Dashboard vs Devices
Category: Command vs Device
Event: Wipe Request vs Device Wipe Requested

Under Troubleshooting > Commands I can see a Wipe command in Queued status.

[Dani_nuvo]

Did you find a solution? 
Same here for me. none of my commands reach the iPad.
I tried More Actions>Find device.

I've recently renewed the VPP