iOS + Hub 21.07.0 + false "Connectivity Issue"?

[JacquesPerrolle]

Today we noticed that iOS devices with Hub were showing "Connectivity Issue" in red within Hub (v21.07.0), and a Red dot next to the Network option, but when you go there, everything is green (there are connectivity issues). This is happen on / off network, on / off wireless, on / off cellular.

We don't know if this was because of the 14.7.1 update, or it's a problem with the Hub version, or something else.

I've not found any known issues related to this in the KBs, so I wondered if anyone else had seen this?

Check the attached image for an example.

Thanks (never mind the darkmode ugliness)

[JacquesPerrolle]

Wow, I'm shocked no one else has seen this. I can't detect any setting that would cause this.

 It's not all devices either, so it's even more weird. I have 2 different devices, both ADE enrolled by me in the same OG.

One displays the oddity, one does not.

Guess I'm going to have to open a ticket with VMware.

[TGrohmann]

Hi,

can you check if Intelligent Hub Catalog (iOS) is enabled in settings / apps / workspace one / airwatch catalog / general / publishing. This causes the problem on our side.

regards

[JacquesPerrolle · Accepted solution]

Turns out it was a bug in Hub.

v21.08.0, released last week, fixed it.

[JacquesPerrolle]

The latest version of Hub for iOS (v21.10.0) appears to have reintroduced a variation of this bug. I now see a red dot next to "This Device" after opening Hub, but when you go further, there's no actual errors. No issues. Device is fully compliant and checking in as normal.

[teckler]

This was the culprit for us, thanks!

[PLehotai]

We have this issue also in the version 21.11.0 from December 10 2021. Anybody else too?

[teckler]

Yes, 21.11.0 reintroduced the issue for us too.

[JacquesPerrolle]

Yup, 21.11.0 still has it as well.

Pfff... QA? Nah.

Though I'm guessing it's all hands on deck for other things (*cough*log4j*cough*), so no change anytime soon.

[PLehotai]

Thanks guys, I guess we´ll wait and see. 🙂