PeterGkc
Contributor
Contributor

iOS Devices not reporting IP Address

I have noticed I have a lot of iOS devices reporting 0.0.0.0 for the IP Address. When I ran a report it says the IP is not getting sampled. Anyone else run into this?

 

I am on OmPrem 20.8.0.28

 

 

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brandonrcampbel
Contributor
Contributor

Are the devices in single app mode? If so that may be your problem.

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PeterGkc
Contributor
Contributor

No, they are not. Appears newly enrolled devices are not reporting IPs. Seen in version 2008, 2109 and 2111. 

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