syarbrou
Enthusiast
Enthusiast

iOS Break MDM Relationship on hold

We have our BYO devices set to auto enterprise wipe when the individual leaves the company, or more specifically I guess it does it when their account goes inactive.  Someone left in December and their phone didn't remove the company content.  Account shows inactive in WS1 and a "Break the MDM Relationship" command was setup on the same day, however even today it's sitting in the Commands list with a Status of On Hold.  Any thoughts?  Seen this work previously with people I happened to be monitoring.

Labels (1)
0 Kudos
1 Reply
PBhargava59
Contributor
Contributor

did you manage to find the root cause for this problem? we also come across this issue in our environment which is running on

Version: 21.5.0.39 (2105)
Build Information: BTA-ACRPA2O2-78860596b033ebdb7fa01073bc1a1e8a5eec2616d8
Tags (1)
0 Kudos