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Contributor
Contributor

constantly logged out of console

Anyone ever run into the problem of being constantly logged out or timed out (session expired) of an on premise console? - this just occurred after Jan 2020 Patches. - And I dont want to randomly uninstall all those patches - MS Jan 2020 took care of 49 vulerabilities. 

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Enthusiast
Enthusiast

We're SaaS environment but been going on for ages, sometimes I can login, then 2mins later I have to login again.  Other times I can be working for an hour or so before it happens.
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Contributor
Contributor

Leo - so strange. Mine has been solid until today
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Enthusiast
Enthusiast

It was suggested about a year ago that IP changes might be to blame, then it was suggested that it might be if you have multiple tabs open (which I normally do), however our IP's our static and I've witnessed it do it even with just one tab open too.
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Contributor
Contributor

Same - no ip changes
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Contributor
Contributor

win 2016, latest patches, 1909.0.18.

at least the aren't any timeout problems, and the timeout after around 15-20 mins is normal, if you don't mod 2 settings
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Contributor
Contributor

For us (on-prem) this problem happens for 2 reasons...

1) Chrome. It's a notorious problem in Chrome. No idea why, never bothered to dig into it. I stick with Firefox and Safari and had no issues.

2) Our load balancer. I'd guess that something is misconfigured and there's no persistence, so when the TTL expires, you get kicked. My solution is to go directly to a Console host's URL and skip the vanity/loadbalanced URL. This gives me the session persistence that I desire.

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Contributor
Contributor

Thanks so much

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