Zebra Android 11 File Provisioning

[PatrickJahns]

Hi together, 

I have Zebra TC52-HC with Android 11 and want to give them files via "provisioning". 

Problem is, i get everytime that error: 

Error Code	Application_PersistFailed
Error Message	Exception thrown for product [147] step [0]. Ex: Failed to copy from temporary location

Android 10 was working, but 11 is not. 

Workspace ONE is: 21.11.0.3 UEM

[Thomas_CA]

Hi,

I believe this is related to this article: https://kb.vmware.com/s/article/85573

and I think you ll need to push MX v5.4 after the Update to Android 11

[dwaterhouse]

Hi,

DId you ever manage to get anywhere with this? I'm seeing the same issue on a TC26 after upgrading to Android 11.

I also get and error trying to apply a lifeguard update to the TC26 which I suspect is linked:

Error Applying of custom settings failed <characteristic-error CondidtionMgr=Exception:java.lang.NullPointerException ;>

AirWatch Zebra MX Service - Installed (5.7.0.3)
Assist - Installed (20.07)
Assist Service - Installed (2.3)
Hub - Installed (22.11.0.8)
Launcher - Installed (22.10.1.4)
OEMConfig - Installed (11.5.0.8)
Zebra Data Service - Installed (10.0.6.1001)