Workspace ONE UEM v2111 Upgrade- onprem

[mabdelhamid]

Hello,

We have Workspace ONE UEM 2008 on prem, is it ok if we directly upgrade to v2111 or we should go to intermediate version first?

as from this link

:https://docs.vmware.com/en/VMware-Workspace-ONE-UEM/2105/UpgradeGuide/GUID-PerformUpgrade.html

it says:

Open the Workspace ONE UEM Database XXXX Setup.exe executable by right-clicking and running as administrator, where XX is the next Workspace ONE UEM version from the one you are running.

so, I'm a bit confused.

[mrkasius · Accepted solution]

Hi @mabdelhamid,

According to the VMware Product Interoperability Matrix, you can directly upgrade from 2008 to 2109. It seems VMware hasn't added 2111 to the Upgrade Path yet. I recommend you to ask via an SR if this is a supported upgrade path.

You must upgrade the database first before you can start upgrading the Console(s) and Device Services.