Workspace ONE Intelligent Hub displays "Agent Connection Failed" error on first time launch

[soumalibhattach]

Hello - I am currently using Windows 10, and downloaded and installed Workspace ONE Intelligent Hub from GetWSONE.com. Installation took almost 1 hr 45 minutes, then on first time launch I am getting the error "Agent connection failed". I restarted my laptop but no luck. Please help me to resolve this as without this I wont be able to do work from home of my official work.

Note: I tried uninstall and reinstall of it but getting same error. Workspace ONE Intelligent Hub Version I am using is 20.4.1.0.

Message was edited by: Soumali Bhattacharjya From Troubleshoot>Hub status at task bar I found the below two service is stopped, is that causing the issue? DmEnrollmentSvc Display Name: Device Management Enrollment Service StartMode: Manual Service State: Stopped dmwappushservice Display Name: dmwappushsvc StartMode: Auto Service State: Stopped Should I enable this two?

[NWAS_StephenFow]

I have the same issue.

[VigneshKumarVMw]

If you want to enroll your device, try it directly, go to accounts in laptop, click on "Access work or school" enrol in device management. This will get it enrolled.

[NWAS_StephenFow]

Not really helpful as these devices are already enrolled appear to be working on the console side.

[Yoken0]

I got several machines with the same problem in my company, seems that they already enrolled somehow and so agent try to sync but failed obviously. Does anyone found a solution ?