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Enthusiast
Enthusiast

Workspace ONE Access Connector says es-config password is invalid whille it is not

Hi,

I have a Workspace ONE Access sandbox through VMware TestDrive and I cannot seem to get the Access Connector to work.

After multiple tries, it keeps saying that the es-config.json file its password is not correct, while it definitely is correct. Even copying and pasting does not work.

Any ideas?

vExpert 2020
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VMware Employee
VMware Employee

Just as a test, can you please try creating a new Connector instance and use password VMware1!

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Enthusiast
Enthusiast

I tried putting in the password VMware1! for the configuration file, but with no luck. It says that it needs to be at least 14 characters.

Here is a screenshot:

firefox_RAJUqVwucV.png

vExpert 2020
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VMware Employee
VMware Employee

Then try: VMware1!VMware1!

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Enthusiast
Enthusiast

"Failed to validate password". Not even copying and pasting works.

vExpert 2020
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VMware Employee
VMware Employee

Very weird.. Sorry but I am out of ideas..

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Contributor
Contributor

I found a solution.

I removed java from the computer and let the connector install it's own version. After this the password error did not appear.

Regards, Edgar

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VMware Employee
VMware Employee

Many thanks for sharing!

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