Adamfry
Contributor
Contributor

Wipe protection unlock

Hi all

Running UEM 21.2.05

Having reached a wipe protection threshold the console is telling me that I need to unlock it.  I can go into Devices / Lifecycle / Wipe log and approve wipes but there is no option to Unlock as per the AW resolution

If wipe commands do not process on devices and/or you receive the aforementioned error, navigate in the Workspace One UEM Console to Devices > Lifecycle > Wipe Log.  If it is locked, select Unlock System.

Has anyone else seen the Unlock System option ??

Cheers

Adam.

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Adamfry
Contributor
Contributor

Rookie mistake, after I posted (having Tried Global and my usual OG) I set it to Sub Global and it the unlock was in there !!!!

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