VMware Workspace ONE Community
mabdelhamid
Enthusiast
Enthusiast
Jump to solution

Windows 10 not reporting locaiton

Hello,

I have a problem with Windows 10 enrolled corporate devices, that they don't report the location as the following image shows.

mabdelhamid_0-1636276757884.png

I have set location to force on and the privacy settings to collect and display GPS data,

also I checked from the device itself on Google maps and Bing maps, it can get the location.

any idea what can be the issue?

Labels (2)
Reply
0 Kudos
1 Solution

Accepted Solutions
mabdelhamid
Enthusiast
Enthusiast
Jump to solution

The issue solved, WS1 UEM was still not taken the Location Sample from the device.

View solution in original post

Reply
0 Kudos
2 Replies
Phil_Helmling
VMware Employee
VMware Employee
Jump to solution

Does the device have a GPS or mobile SIM?
How did you get the location? Are you using something similar to https://github.com/helmlingp/WS1UEM_Sensors/blob/master/getGeoLocation2.ps1? 

I have found that unless there is a GPS or mobile SIM in the device, the device reports the location of the NAT'd IP which is then potentially inside the ISP's network. 

Reply
0 Kudos
mabdelhamid
Enthusiast
Enthusiast
Jump to solution

The issue solved, WS1 UEM was still not taken the Location Sample from the device.

Reply
0 Kudos