Same here...can't UNSUBSCRIBE, can't CREATE a TICKET, can't CHANGE A SETTING....perpetual emails on a service that WE NO LONGER SUBSCRIBE TO yet VMWare thinks they have the right to just walk away and not provide the courtesy to allow us to end that dialogue once and for all.
We have OTHER VMware products... they need to understand that ANNOYING A CUSTOMER goes acrosss ALL PLATFORMS and therefore should allow former email recipients the ability to remove themselves from appears to be perpetual email spamming.
EVEN more confusing is that our tenant ISNT EVEN USED anymore and they still claim that they are MAINTAINING IT. Really? We stopped paying 2 yrs ago and yet VMWare does not have the intelligence to finally TERMINATE the TENANT???
@vmwareswaymight know who to talk to about this...
Hey @crichardson23 - sorry you're experiencing this. I'm not familiar with these emails, but I'll reach out to folks to try to get to the bottom of this. I'll reply back once I get an answer. thx
@crichardson23 @CanlinEnergy @seanpellis So it seems like these are tenants that were not deprovisioned for one reason or another. Sorry about that. Can you please send me an email at fontanezj at vmware dot com with the email you used for the tenant? I will then forward it one to the right people to get this taken care of.
vmwaresway, did you ever make any headway with unsubscribing those other folks? I'm having the same issue. No way possible to unsub.
Bumping this, I manage an inbox for several former employees, and every time a single maintenance message gets sent from Workspace one, I get 4 emails.
I think I'm just going to start reporting these as spam now.