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odisjohnson
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Unable to use keyboard iOS device when Remoted into device (iPad)

Unable to use keyboard iOS device when Remoted into device (iPad)

The keyboard populates on End Users side but not in Airwatch on my end

Is there a setting to add the ability to use the keyboard? 

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odisjohnson
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Note: iOS devices do not require a separate Assist application. They only need the HUB app
Note: Be sure you're in the correct OG


To configure Remote Assist:

1. Navigate to Groups & Settings > All Settings > Devices & Users > General > Privacy.
2. On the Privacy screen, turn on the Remote Control for both Corporate options.

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