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haakula1
Contributor
Contributor

UEM

Hi Team,

 

Identity:notauth:: Module:AW.DevSvc.Intrrgtr.QueueService.QueueService.InterrogatorMessageReceivedAsync Message: Error in processing Interrogator queue message.*** EXCEPTION *** System.ArgumentException: Collection cannot be null or empty. Parameter name: deviceIds at AirWatch.Guard`1.ThrowArgumentException(Guard`1 g) at AirWatch.Guard`1.Fail() at AirWatch.Map.IdResolverExtensions.ResolveMulti(IIdResolver idResolver, ICollection`1 deviceIds) at WanderingWiFi.AirWatch.DeviceServices.BusinessImpl.Interrogator.ProvisioningProfileListBusiness.RemoveExpiringProvisioningProfiles(List`1 provisioningProfileListSamples) at WanderingWiFi.AirWatch.DeviceServices.BusinessImpl.Interrogator.ProvisioningProfileListBusiness.SaveAsync(List`1 provisioningProfileListSamples) at WanderingWiFi.AirWatch.DeviceServices.BusinessImpl.Interrogator.InterrogatorDatabasePersistenceManager.<OnPersistAsync>d__15.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at AW.DevSvc.Intrrgtr.QueueService.QueueService.<InterrogatorMessageReceivedAsync>d__10.MoveNext()AW_Logging_Exception_Logged:True;AW_Logging_Exception_Data_Count:1;AW_Logging_Exception_Log_Message:Error in processing Interrogator queue message.;

 

 

We are getting the above errors in all device and console servers. Could you please let us know how can we fix these errors and what is cause of the errors?

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Noordan
Hot Shot
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Hello,

is this output from interrogator queue service log?

If so  and if I remember correctly this is a known bug in Ws1 UEM 2111.
And VMware have an internal bug ID CRSVC-25564. And last update I have got is that there is no ETA yet.

 

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