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Arfer99
Enthusiast
Enthusiast

UAG multiple appliances behind load balancer

We have a Tunnel Proxy, Per App Tunnel and Content Gateway configured within the WSOne Console. Currently we have a single UAG Relay and a single UAG EndPoint running and they have successfully downloaded and applied the config from the WSOne Console.


We want to add additional Relays and EndPoints for redundancy. The plan is to use a load balancer in front of the Relays and another in front of the EndPoints. This would have a single IP that would then route the requests to one of the Relays etc. The hostnames configured within the WSOne console would be pointed to the load balancer IPs rather than the actual appliances.


I have successfully deployed the additional Relays and EndPoints and they have been configured using the two hostnames we entered into the WSOne Console for the Relay and Endpoint.


It was my understanding that the appliance would use the configured hostname to download the appropriate config from the WSOne Console and create the tunnels.


Does this process require the configured Relay and EndPoint hostnames to resolve in DNS to the IPs of the appliances?


The esmanager log displays as below:


12/20 14:46:19,958[main-EventThread]INFO tunnel.AirwatchEdgeService[startService: 148][]: airwatch.properties file exists. Proceeding to start the AirWatch Agent


12/20 14:46:19,963[main-EventThread]ERROR tunnel.AirwatchEdgeService[readAgentCallbackPropertiesFile: 293][]: /opt/vmware/gateway/conf/airwatch-edge-services.properties file not found


12/20 14:46:19,964[main-EventThread]INFO tunnel.AirwatchEdgeService[monitorAgentProcessForExit: 256][]: AirWatch Agent has ended.


12/20 14:46:19,964[main-EventThread]INFO manager.EdgeServiceManager[updateAirWatchEdgeServiceWithReadOnlyPropertiesFromAgent: 851][]: Saving the properties of updated from the Agent writeback - TUNNEL_GATEWAY


12/20 14:46:19,967[main-EventThread]INFO manager.EdgeServiceManager[lambda$createListenerForEdgeService$2: 440][]: Configuration changes detected for edge service CONTENT_GATEWAY


12/20 14:46:19,968[main-EventThread]INFO manager.EdgeServiceManager[handleAirWatchAgentStart: 737][]: Starting the AirWatch Agent to start/stop the edge service CONTENT_GATEWAY


12/20 14:46:19,968[main-EventThread]INFO sdk.EdgeService[isStopped: 106][]: Stopping edge service CONTENT_GATEWAY


12/20 14:46:19,968[main-EventThread]INFO tunnel.AirwatchEdgeService[stopService: 571][]: AirWatch Agent has ended.


The whole log is full of this.


Am I missing something?

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JoseLucas
Contributor
Contributor

Did you try to put the log level = debug? they will give more information and clues.
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