(Trial) Made a misconfiguration in VMWare Identity Services. Now can't login.

[PatrickNegri]

Hello, I was doing the trial for Workspace ONE, and while trying to activate Okta authentication, I disabled the recover options to try the local directory and now I'm locket out the application. How I can recover from this? Since I'm on trial, I can't open a support ticket to that.

Now I'm getting an Access Denied when I try to access the identity manager on my-domain.workspaceoneaccess.com/SAAS/auth/login

Thanks

[MHaagSoehner]

Hey Patrick,

you can use the following URL to get to a landing page where you can login with the local directory:

https://vidm.tenant.url/SAAS/auth/0

Just put /SAAS/auth/0 behind your tenant url and it should work, saved me twice already ^^

Best,
Max

[HimanshuMishra]

Hi,

Is there a solution for locked workspace one uem console? I was setting saml configuration and in doing so, changed console url from domain.com/Airwatch to domain.com. Now I am locked out. This is a Dev environment so users are not impacted. There is a local admin account that has Rest Api role. I tried running Api and grant this user administrator role but getting errors.

Thanks