VMware Workspace ONE Community
JimmyParity
Contributor
Contributor

The user could not be authenticated after installation with demo user store

Hi Everyone

I install the Workspace ova smoothly.

I complete the configurator setup successfully

I Start the workspace setup wizard . I choose the "Demo User Store"  on directory session and take the default value after that.

After setup ,I found I can not login with test user1/password.

it shows " this user could not be authenticated"

Is there any step I miss to configure.?anyone has the same situation?

The user could not be authenticated.jpg

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admin
Immortal
Immortal

Just making sure you are using the right values

Bind DN:cn=test user1,ou=users,dc=test,dc=example,dc=com

(note the space between test and user1)

Login Name:testuser1

Password:password

Can you please confirm?

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JimmyParity
Contributor
Contributor

Dear Rinkes

I tried both testuser1 & test user1,

It's not work.  Do I have to add then manually,or just take the default value to create those 10 users.

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JimmyParity
Contributor
Contributor

I tried another method ,and works .(User AD user)

still don't know why the demo user store not working

I use the AD user viewadmin

1.I simply move the viewadmin from to another

      Original is dc=view usrs,dc=view group

      I move it to the dc=view group (which has only one dc)

2. Be care the testing user must have the complete information (email/description) ,so it will be successfully  configured