VMware Workspace ONE Community
TimHardy
Enthusiast
Enthusiast

Tailored Error messages for for Failed shared device checkouts (iOS)

As it stands if a check out attempt fails the workspace one hub returns a generic authentication error. Please can VMware add some tailored error messages depending on the failure reason for example:


• Incorrect Password


• Account Locked


• Password expired


• LDAP connectivity


 


Presumably The LDAP error code returned when making the initial request could be used to better identify why authentication has failed and then tailor the failure message received by the user which would make troubleshooting easier for both the end user and IT help-desks as gives an indication of why the authentication attempt failed.

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