HimanshuMishra
Enthusiast
Enthusiast

Samsung re-enrollment issues - Something went wrong with Discovery

Hello All,

I am experiencing enrollment issues on android devices. Samsung devices are not re-enrolling. If you unenroll a device or delete the record in airwatch console, it fails to re-enroll and throws an error “Something went wrong with Discovery”. New devices are enrolling fine. Issue is only with re-enrollments and only on Samsung devices. I cleared cache and app data but that didnt help. We do not have IP whitelisting as suggested https://kb.vmware.com/s/article/2961048

Has anyone seen this issue ?

Thanks,

Himanshu

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