SDK error empty profile when trying to access Hub app on iPad

[GeorgeFerguson]

I get this error when trying to access our intelligent hub app on an ipad:

sdk error empty profiles: there is no sdk profile assigned to intelligent hub

Everything seems to be going on to the ipad okay Apps all seem to work etc. 

I have had a look at the entries for this and  SDK Profile legacy is set to None and SDK Profile is set to iOS Default settings @ Global as per a suggested post on here. Boxes are ticked at the level below global.

Any ideas?

Thanks George

[Kjaspreet]

Hi George!

Please take a look at this KB article that might help you with the issue. 

If the KB article doesn't resolve the issue, please reach out to the support team. 

I hope this helps!

Jaspreet