VMware Workspace ONE Community
fenderc01
Contributor
Contributor

Retrieve WiFi Password from Profile

I have a profile set up for our iPads to connect automatically to a predetermined SSID. I would like to add another location (new Wi-Fi controller) with the same SSID, but I forget the password. Is there a way to retrieve that from the profile?

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5 Replies
chengtmskcc
Expert
Expert

Your best bet is to look for a 3rd party tool to extract the WiFi password from an existing device. Even after copying the profile in the UEM console won't reveal the password either.

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Stansfield
Enthusiast
Enthusiast

It is in the database support should be able to help you retrieve it

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fenderc01
Contributor
Contributor

How do I contact support? Their website just sends me in circles.

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chengtmskcc
Expert
Expert

Are you authorized to open a support ticket via my.workspaceone.com?

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fenderc01
Contributor
Contributor

Looks like I'm not.

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