arbhavanam
Enthusiast
Enthusiast

Push notification issue for Android devices

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Hello Guys,

I need your expertise to fix this issue.

Android devices successfully enrolled but not receiving any push notifications sent from console.

I can see them all queued up but not delivered and also observed device sync not reflecting in console.

Thanks in advance,

AB

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arbhavanam
Enthusiast
Enthusiast

DS and AWCM installed on same windows box, there we see time zone incorrect and time difference compared to my NTP server.

After fixing these, android devices chekin happening and notifications also delivering.

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6 Replies
chengtmskcc
Expert
Expert

I would start by checking your AWCM/FCM setting and go from there.

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arbhavanam
Enthusiast
Enthusiast

Anything specific settings if you are looking for, so that i can verify them and confirm.

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Boe_K
Enthusiast
Enthusiast

This is a great app you can use to test and make sure Firebase push notifications are working correctly on your network

Push Notification Tester - Apps on Google Play

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arbhavanam
Enthusiast
Enthusiast

This is fixed..there is time sync issue on DS/AWCM box.

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chengtmskcc
Expert
Expert

Can you clarify further on your time sync issue?

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arbhavanam
Enthusiast
Enthusiast

DS and AWCM installed on same windows box, there we see time zone incorrect and time difference compared to my NTP server.

After fixing these, android devices chekin happening and notifications also delivering.

0 Kudos