VMware Workspace ONE Community
cdickerson75
Enthusiast
Enthusiast

Provision User Data Folder

So have another new problem.  Running Horizon 1.5.  Have created a new COS, waited 30 minutes, entitled group.  Get an error that the user couldn't be provisioned.  The horizon.log on service-va says "invalid request: missing required attribute: name".  In the Workspace admin page I see an error on the user saying "Cannot retrieve COS, Error Provisioning User to Data".  this is a fresh install.  I even tried adding the name attribute to user attributes and then doing a directory sync, thinking that was the name attribute it was referring to, didn't help.  Any ideas?  thanks

-Craig

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4 Replies
sravuri
VMware Employee
VMware Employee

Hi,

Do you see any errors in the log file in service-va - /opt/vmware/horizon/horizoninstance/logs/horizon.log?

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cdickerson75
Enthusiast
Enthusiast

Yes, I included that in my original post... The horizon.log on service-va says "invalid request: missing required attribute: name".

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sravuri
VMware Employee
VMware Employee

Sorry, should have read your earlier post more carefully.

Can you please hit Retry in admin UI for provisioning this user? Then, send the logs to me from service-va and data-va?

service-va: /opt/vmware/horizon/horizoninstance/logs/horizon.log

data-va: /opt/zimbra/log/mailbox.log

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cdickerson75
Enthusiast
Enthusiast

ok sent a PM to you.

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