VMware Workspace ONE Community
joaomaia18
Contributor
Contributor

Profile to use Bitlocker

Hello

I appliead a profile to encrypt the hard drives of all my notebooks, using bitlocker. After that, apparently randomly I am having several people activating the blue screen asking for the bitlocker key.

Has this already happened to anyone here?

Is this happening because some kind of software or update?

Thanks!

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AhmedBTC_2019
Contributor
Contributor

Hi, 

Did you ask about the PIN page which appears during the startup, this is the cause.

AhmedBTC_2019_0-1672643870628.png

or are you ask about the required of the recovery key during the startup no the PIN?

I resolve this issue by remove the encryption profile and install again, so the user enters his PIN again.

 

 

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Boulevarder
Contributor
Contributor

If you experiences that the computer shows BitLocker recovery screen after power on, it means that the HDD/SDD has been encrypted. Once PC hardware components have been replaced or BIOS settings have been changed, all may cause system shows BitLocker recovery screen after power on.  DunkinUniversity