Product Provisioning

Is anyone here familiar with product provisioning?


I keep getting an error when publishing a configuration file to a specific folder (/storage/sdcard0/download) in the Android device:


2019-05-08 09:44:06 ERR Failed to create folder (null) for download


2019-05-08 09:44:06 ERR java.io.IOException occurred creating file for download


2019-05-08 09:44:06 ERR Product step execution failed at step: 2

Labels (1)
0 Kudos
9 Replies
brandonrcampbel
Contributor
Contributor

try and modify the path /sdcard/download
0 Kudos

Thanks, Brandon. I tried a few variations to no avail.
0 Kudos
brandonrcampbel
Contributor
Contributor

What kind of device is this? What kind of file are you trying to deploy?
0 Kudos

I have both Samsung and Google Pixel devices for this exercise. The file is the same as an XML file except it's named specifically per vendor's documentation.
0 Kudos
brandonrcampbel
Contributor
Contributor

I have never done this on a non-rugged device. It appears that the folder doesn't exist and therefore doesn't proceed with copying the file over. Try using a create folder first and see if that resolves the problem.
0 Kudos

Great idea. Thanks, Brandon.
0 Kudos
dhaliwal10
Contributor
Contributor

HI Thomas, did this work? As I am also having the same issue.
0 Kudos

Hey Gavin, based on my note I got it working with /sdcard/download (thanks, Brandon)
0 Kudos
ErnesttK
Contributor
Contributor

Actually I had this on devices on to which I added a restriction profile.

Unfortunately it wasn't clear in the error that this profile was preventing the file install, but once the restriction profile was removed the product containing the file rule installed without a problem.

After that I could re-install the restriction profile.

0 Kudos