VMware Workspace ONE Community
calligo_jordan
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Contributor

Previewing excel, work and powerpoint files not working

When I try and preview an excel, word or powerpoint file, it loads for a while then gives me the error: "Sorry, an error has occured. Download"

Is there any reason for this? Advice would be appreciated.

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Linjo
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What preview-server are you using?

Best regards, Linjo Please follow me on twitter: @viewgeek If you find this information useful, please award points for "correct" or "helpful".
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calligo_jordan
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Contributor

I'm not quite sure what you are referring to. Could you please elaborate?

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Linjo
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To preview files you need to install and configure a preview server that renders the files.

Have a look in the documentation here:

http://pubs.vmware.com/horizon-workspace-10/index.jsp#com.vmware.hs-install.doc_10/GUID-AF24F5D4-E4C...

Best regards, Linjo Please follow me on twitter: @viewgeek If you find this information useful, please award points for "correct" or "helpful".
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