KevinKrumm
Enthusiast
Enthusiast

Macs not processing commands from console

Hello everyone,

I have been having this issue with macOS devices not processing commands sent from the console. Like apps syncing and profiles installing. 

I keep seeing this message in the devices services server. I have checked the SSL cert is an update to date and installed. Not sure where else to look support has been dragging their feet with no resolution. I'm on 2102.08

021/05/04 15:44:40.870 AWDS 765eb3fd-e1cd-4b44-860f-809682fe773c [0000000-0000000] (287) Error WanderingWiFi.AirWatch.DeviceServices.BlobHandler.ProcessRequest Unauthorized Access for blobGuid:7bd98c20-3956-4735-af7d-cb22dc1dff1e Method: WanderingWiFi.AirWatch.DeviceServices.BlobHandler.ProcessRequest;
2021/05/04 15:44:45.167 AWDS b46cf76f-e9c2-421a-97c6-2090c9b9625f [0000000-0017714] (57) Error WanderingWiFi.AirWatch.DeviceServices.Dsm.Apple.Profile.DmProfileDelivery+<GetProfilePlistAsync>d__12.MoveNext Failed to get dsm device action for device : b91d3d64-42cb-41e7-a623-e987ced0e9f1, Status Code : 0, Error text: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel. Method: WanderingWiFi.AirWatch.DeviceServices.Dsm.Apple.Profile.DmProfileDelivery+<GetProfilePlistAsync>d__12.MoveNext;
2021/05/04 15:44:52.057 AWDS a2a937e3-4c87-44ae-94c3-c2fb23450a43 [0000000-0000990] (135) Error WanderingWiFi.AirWatch.DeviceServices.Dsm.Apple.Profile.DmProfileDelivery+<GetProfilePlistAsync>d__12.MoveNext Failed to get dsm device action for device : 3ea363be-790f-472e-882a-d6a661319926, Status Code : 0, Error text: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel. Method: WanderingWiFi.AirWatch.DeviceServices.Dsm.Apple.Profile.DmProfileDelivery+<GetProfilePlistAsync>d__12.MoveNext;

 

Any ideas? 

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