Hello!
Thanks for reaching out!
This specific issue may require a Technical Support Engineer to view your configuration. Please reach out to our support team. As you are part of a Free Trial, you should also reach out to Sales as there are technical Workspace ONE Sales Engineers equipped to assist WorkspaceONE free trial customers.
If you have purchased WorkspaceONE, you are encouraged to reach out to our support team via Customer Connect chat. Further information on how to access VMware Workspace ONE support is available in this KB article link
Should you require further information on how to file a support request in Customer Connect, here is a KB link to help you.
I hope this helps!
Thank you.
Jaspreet