MDM Air Watch need to change user Info e.g Email address

[mikeeb83]

Hi all

I am looking for some info with regards to changing the user info on enrolled handsets there has been a change in the companies email address and need to change all the email address on the devices.

User name and name are fine just the email address 

Any help would be great 

Cheers 

[MikeAcevedo]

We have had to Enterprise wipe the device then re-login them into the device again. This has fixed the issue for us. 

[Noordan]

I guess you are synchronizing users from AD.

If I remember correctly, workspace one (airwatch) treat the username as the unique identifier. so I think you can change the e-mail for the users and then sync attributes on the directory integration page. 

And you should be able to test this on a couple of test users to see the behavior in your environment.