Hello. We're having an issue with Identity Manager and Workspace after creating a ThinApp package. I created a new PuTTy ThinApp package to replace an old PuTTy package. After creating it, I went to vIDM and selected Sync Now, but nothing happened. I removed the old application before I did anything. I thought maybe the share user password was wrong, but it's definitely correct. After clicking save I received this error:
I created two other packages before this with out any issue. Not sure why this started happening after I tried to upload a new package. The funny thing is our users will still get all the other packages so I know it's not a problem with Identity Manager itself, I just can't seem to add any new packages.
As per the error message the precondition which checks a flag for "share path and credentials" is false so this error is thrown. Meaning either the share path or the credentials are not set and hence the operation is failing.