VMware Workspace ONE Community
PeterGkc
Enthusiast
Enthusiast

Inelligent Hub Promoting for User Login

Had a few devices suddenly start prompting for a User Name and Password when you launch Hub. The device is enrolled and funtioning properly. However, when you enter either the Staging User info or an AD account you get an error. This is not happening on every device and it is not prompting for a Group ID as if it isn't enrolled.

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Eileenmc
Contributor
Contributor

This is happening to me as well.  The devise is enrolled, but Hub is prompting for enrollment and then I get an error that it can't connect to the server.

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PeterGkc
Enthusiast
Enthusiast

That's a bit different than what I am experiencing. If your device shows enrolled but Hub is asking for Group ID and Server Name that means it cannot talk to do DS Server(s)s. Mine is fine but for whatever reason is prompting for user name and password. I can manage by device properly but I would suspect you cannot manage your device if it is asking for enrollment,

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