Dopper57
Contributor
Contributor

IOS device gets unenrolled after enrolling

Hi, 

Currently were rolling out iPhone 11 to our Airwatch system. Everything goes well at start but after a couple of moments the device gets unenrolled. In the eventlog i get a Break MDM confirmed event. After we reset the phone and try again it works. 

We already disabled compromised protection and there are no compliance policies active except for a SIM-card change. 

Does anybody have a suggestion which we could check? 

Kind regards, 

 

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5 Replies
Noordan
Enthusiast
Enthusiast

Hi,
Have you verified the device enrollment restrictions?

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Dopper57
Contributor
Contributor

Where should i check those? 

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Noordan
Enthusiast
Enthusiast

Devices / Device Settings / Devices & Users / General / Enrollment.

then check the restrictions tab.

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Dopper57
Contributor
Contributor

The only restriction that i have is a 'global default 20 devices'.  

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Noordan
Enthusiast
Enthusiast

spontaneously I have no other good idea, unfortunately.

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